Texan Shuttle
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Texan Shuttle
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Galveston Cruise Shuttle

Frequently Asked Questions

Please reach us at texanshuttle@gmail.com if you cannot find an answer to your question.

  • Hobby Airport-You will meet your driver at curb zone 4
  • Bush Airport Terminal A- Door A-114 or A-115
  • Bush Airport Terminal B- Door B-103
  • Bush Airport Terminal C- Door C-105
  • Bush Airport Terminal E- Upstairs Beteween Double-Doors at the Stop Sign


  • 8:05 am Passengers should not book a flight out of Hobby earlier than 11:00 am, and IAH than 12:00 pm
  • 9:05 am Passengers should not book a flight out of Hobby earlier than 12:00 pm, and IAH than 1:00pm
  • 10:05 am Passengers should not book a flight out of Hobby earlier than 1:00pm, and IAH than 2:00pm
  • 11:05am Passengers should not book a flight out of Hobby earlier than 2:00pm, and IAH than 3:00pm


  •  At Terminal 1, you will meet your driver between G and H in the commercial parking zone
  • At Terminal 2, you will meet your driver to the right in the commercial parking zone. Spot 41 and 42



 


  • Baggage Allowances: 2 Suitcases that should exceed 30" in Length or Height or Width) for each, and 1 carry-on. Excess baggage fee will be $20 per bag, for each way. 
  • 50% Non-Refundable cancellation fee


  •  It is a shared ride. You may wait for the scheduled arrival
  • You may stop to pick up or drop off other passengers 
  • You may wait for wait for other passengers to get on or off the shuttle
  • There may be traffic or other delays 
  • The shuttle drops passengers off at Hobby airport on the way to IAH and picks up at Hobby on the way back to the Island
  • You may ride in a van, mini bus or motor coach
  • We reserve the rights to cancel any shuttle that not meet the minimum capacity requirements. We will fully refund with at least 24 hours notice  


  • Our shuttle is designed to operate on a schedule. If you miss your shuttle, you will take the next available shuttle



 

  • No change fees. But the price might be changed if you change the airport or destination 


  • Animals are allowed. But that should fit in a crate according to our baggage allowance.
  • You have to purchase a seat for them


 

  • We do not provide car seats



 

 

  • Our shuttles do not accommodate motorized scooters


 

  • Please notify us as soon as possible. The refund may not be available if we're notified of the cancelation policy and the car has been dispatched.


 

  • Please contact us and check on the vehicle availability 


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